Frequently Asked Questions (FAQs)
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are and Store Location. Orders processed here and shipped from our Kampala Store will be delivered within 24hours . whereas Orders processed here and shipped from our USA warehouse will take 7-15 business days to arrive.
Overseas deliveries can take anywhere from 10-30 days.
Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.